The ability to assure yourselves and your customers that what you will deliver will be what you both want.
- The quality philosophy - ISO 9000, EFQM, TQM
- Continuous Improvement
- Statistical Process Control
- Process Benchmarking
- An effective management system
- Procedures that help the "real" job
- Auditing that makes your system work
John Caton Associates will help you achieve all of this.